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Understanding Market Size and Opportunity

Eric Fung Admin

Evaluating the market potential is a crucial step for any startup. It helps determine the viability and scope of your business idea, ensuring you target the right audience and allocate resources effectively. This chapter will guide you through the essential concepts of market size and opportunity, focusing on Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM). Additionally, we will cover the methods for conducting market research and the tools and techniques that can aid in this process.

Define Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM)

Understanding the market size and opportunity involves defining three key metrics: Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM). These metrics help in evaluating the overall potential of the market, the segment you can realistically target, and the portion you can capture given your current capabilities.

Total Addressable Market (TAM)

TAM represents the total demand for a product or service if it were to achieve 100% market share. It is the broadest measure of the potential market size and includes all potential customers and revenue opportunities globally, assuming no competition and full market penetration.

Example: For a company selling a new type of smartphone, the TAM would include all smartphone users worldwide, regardless of geographic or demographic limitations.

Serviceable Available Market (SAM)

SAM narrows down the TAM to the segment of the market that is within your reach given your business model, geographic focus, and target audience. It accounts for the specific portion of the TAM that your product or service can serve based on these practical limitations.

Example: For the same smartphone company, the SAM would be the total number of smartphone users in the regions where the company has distribution channels and marketing reach.

Serviceable Obtainable Market (SOM)

SOM further refines SAM to the subset of the market that you can realistically capture, considering factors like competition, market penetration strategies, and resource constraints. It represents the portion of the market you aim to achieve in the short to medium term.

Example: For the smartphone company, the SOM would be the percentage of smartphone users in the target regions who are likely to purchase the new smartphone based on current market dynamics and the company's competitive advantages.

The following is a short recap on what is TAM SAM SOM. 

Video from Youtube by Upsurge Club

Conducting Market Research and Analysis

Conducting thorough market research and analysis is vital for accurately defining TAM, SAM, and SOM. This process involves gathering data, analyzing trends, understanding customer needs, and evaluating the competitive landscape. Here’s how to approach market research:

Step 1: Define Your Objectives

Before starting your research, clearly define what you aim to achieve. Are you looking to validate a new product idea, understand customer needs, or assess the competitive landscape? Having clear objectives will guide your research efforts and ensure you gather relevant data.

Step 2: Identify Your Target Market

Understanding who your potential customers are is crucial. Identify key demographics, geographic locations, and behavioral characteristics of your target market. This helps in tailoring your research and marketing efforts to the right audience.

Step 3: Gather Data

Collect data from various sources to get a comprehensive view of the market. This can include:

  1. Primary Data: Data collected directly from the source through surveys, interviews, focus groups, and observations. This data is specific to your research needs and provides first-hand insights into customer preferences and behaviors.Example: Conducting a survey among smartphone users to understand their purchasing behavior and preferences.
  2. Secondary Data: Data gathered from existing sources such as market reports, industry studies, government publications, and online databases. This data helps in understanding broader market trends and benchmarks.Example: Reviewing market reports from research firms like Gartner or IDC to understand the overall smartphone market trends.

Step 4: Analyze the Data

Once you have collected the data, analyze it to draw meaningful insights. Look for patterns, trends, and correlations that can inform your business decisions. Use statistical tools and software to assist in data analysis.

Step 5: Validate Your Findings

Validate your research findings by cross-referencing with other data sources and seeking feedback from industry experts. This ensures the accuracy and reliability of your conclusions.

Tools and Techniques for Market Research

Several tools and techniques can aid in conducting effective market research. Here are some of the most commonly used ones:

Online Surveys and Questionnaires

Online surveys and questionnaires are efficient ways to gather primary data from a large audience. Tools like SurveyMonkey, Google Forms, and Typeform make it easy to design, distribute, and analyze surveys.

Example: Using SurveyMonkey to create a survey targeting smartphone users to gather insights on their preferences and purchasing behavior.

Focus Groups

Focus groups involve small, diverse groups of people discussing a product or service under the guidance of a moderator. This technique provides in-depth qualitative data and helps in understanding customer attitudes and perceptions.

Example: Conducting a focus group with potential smartphone users to discuss their needs and expectations from a new smartphone model.

Interviews

Interviews, whether structured or unstructured, provide detailed insights into individual customer experiences and opinions. They are particularly useful for exploring complex issues and gathering in-depth information.

Example: Conducting one-on-one interviews with early adopters of technology to understand their decision-making process when purchasing a new smartphone.

Competitive Analysis

Competitive analysis involves researching and analyzing your competitors to understand their strengths, weaknesses, market positioning, and strategies. Tools like SEMrush, Ahrefs, and SimilarWeb can help in gathering competitive intelligence.

Example: Using SEMrush to analyze the online marketing strategies of leading smartphone brands and identify opportunities for differentiation.

Market Reports and Industry Studies

Purchasing market reports and industry studies from research firms like Gartner, Forrester, and IBISWorld can provide valuable secondary data. These reports offer comprehensive insights into market trends, growth projections, and competitive landscapes.

Example: Reviewing a Gartner report on the global smartphone market to understand current trends and future growth opportunities.

Social Media Analytics

Social media platforms provide a wealth of data on customer preferences, behaviors, and trends. Tools like Hootsuite, Sprout Social, and Brandwatch help in monitoring and analyzing social media activity.

Example: Using Sprout Social to analyze social media conversations about smartphones and identify emerging trends and customer sentiments.

SWOT Analysis

SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) is a strategic planning tool that helps in identifying internal and external factors affecting your business. It provides a clear picture of where your company stands in the market.

Example: Conducting a SWOT analysis for your smartphone company to identify competitive advantages, potential challenges, and market opportunities.

Below here, talks how to understand the market size from another POV. Remember, if your investor doesn't know the market, then this is a very important part of your deck and pitch. So don't take this part lightly 

Video from Youtube by JR Santosdiaz

Conclusion

Understanding market size and opportunity is fundamental for any startup aiming to succeed. By defining TAM, SAM, and SOM, conducting thorough market research, and utilizing effective tools and techniques, you can gain valuable insights into your market and make informed business decisions. This knowledge not only helps in crafting a compelling value proposition but also in attracting investors and achieving sustainable growth.