Academy / BiP-06 / Article

Using Emails Effectively

Eric Fung Admin

That rush, that urge to dash next door and show it off to your friend, that's the exact energy and enthusiasm you want to channel into your product launch emails. When it's time to introduce the world to what you've created, you're not just sending out an email; you're extending an invitation to a grand unveiling. 

You're the master of ceremonies at the most anticipated event of the season, and your email is the red carpet rolled out for your guests. Let's explore how to make your product launch emails not just a notification, but a celebration of innovation and invitation to join an adventure.

Image from Freepik by Freepik

How to Make Your Product Launch Emails Pop

Think about when you get a cool, new toy and you can't wait to tell your friends about it. That's what your product launch emails should feel like. You want to:

  • Show Off Your Product: Just like when Figma introduced FigJam, use awesome pictures and clear, easy-to-understand words to make everyone see why they should care. It's like showing a picture of your new skateboard and explaining why it's the fastest.
  • Tell a Story: Imagine you're around a campfire, sharing an epic tale. That's how your emails should feel. SocialBee does this by breaking up their product story into parts that keep you wanting to read more. It's like telling your friends about your skateboard adventure, where every detail makes them lean in closer.
  • Ask Them to Do Something: Ever handed out invites to your birthday party? That's your call to action (CTA). You're basically saying, "Hey, come join the fun!" but for your product. It could be asking them to sign up, pre-order, or just learn more. It's like saying, "Sign up to try my new skateboard ramp!"
  • Email marketing allows you to stay in contact with your audience. 80% of business professionals believe that having solid email marketing increases customer retention. The video below is something I have found extremely helpful. 
Video from Youtube by Hubspot

Getting the Word Out with Email Marketing 

Email is like sending a personal note to someone, but imagine you can send it to hundreds or thousands of people at once, telling them about your awesome new product. Here's how to get ready for that:

  • Plan Ahead: Know what makes your product cool and who would think it's cool. It's like planning your birthday party — you need to know what games you'll play and who you're going to invite.
  • Make it Personal: People like feeling special. So, when you send your email, make it feel like it's just for them. You can do this by changing the message a bit depending on who's receiving it. It's like choosing a gift for a friend; you think about what they specifically would like.

3. Keeping the Buzz Going After Your Product Launches:

Your job isn't done when the product launches. You've got to keep everyone excited and talking about it.

  • Send Updates and Stories: Keep sending emails that tell people how to get the most out of your product, share stories from other happy customers, and offer special content. It's like giving your friends updates on how that new skateboard ramp is now even cooler because you've added a new trick to your routine.
  • Host Online Events: Invite people to online events where they can learn more about your product and ask questions. It's like having a party where everyone gets to try out the skateboard ramp and you're there to show them how it's done.
  • Ask for Their Opinions: Send out surveys asking what they think about your product and what you could do better. It shows you really care about making them happy. It's like asking your friends what they thought of the party and how you could make the next one even better.

By adopting strategies, engage your audience in dialogue, build community, and share a journey beyond the product launch. Craft an experience that educates, entertains, and connects, involving every subscriber and every potential user. I know that emails, many people don't use it anymore, but the fact is, that it is truly still one of the best strategies, but in the next section, will talk about WhatsApp, and Telegram.