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Leveraging Public Building as a New Business Strategy

Eric Fung Admin

Building in public has emerged as a transformative strategy for startups, blending marketing, product development, and community engagement into a cohesive narrative that fuels growth and innovation. This approach leverages transparency and openness, turning the traditional product development process into a participatory experience that can significantly enhance a startup's trajectory.

Image from Globalify by Globalify

Strategic Advantages

The strategic advantages of building in public are manifold. It creates a sense of ownership and investment among potential users and customers, fostering a community that is actively engaged in the product's success. This method also serves as an authentic marketing tool, generating buzz and anticipation without the need for hefty advertising budgets. By sharing the journey, including the challenges and victories, startups can demonstrate their commitment to solving real problems, which in turn builds trust and loyalty among their audience.

Case Studies

Ryan Hoover and Product Hunt

Ryan Hoover's Product Hunt is a prime example of the effectiveness of building in public. Hoover shared early product iterations, solicited feedback from early users, and engaged with the tech community through platforms like Twitter and Medium. This approach not only helped refine Product Hunt's offerings but also created a vested user base even before the official launch. The platform quickly became a go-to resource for discovering new tech products, demonstrating how building in public can accelerate growth and establish a strong brand presence.

Image from Product Hunt by Globalify

Ghost and John O'Nolan

Ghost, an open-source blogging platform, utilized the build in public approach right from its Kickstarter campaign. John O'Nolan, the founder, shared the vision for Ghost through a detailed blog post even before the product was built. The Kickstarter campaign was used not only to raise funds but also to validate the idea within the community. Throughout its development, Ghost has maintained a transparent roadmap, openly discussing feature developments, challenges, and future plans.

He shared sensitive business information to involving the community in product development. These case studies highlight that whether you're a software-as-a-service (SaaS) platform like Buffer or a content management system like Ghost, transparency can serve as a powerful tool for growth, engagement, and trust-building. This approach has helped Ghost grow a dedicated community of users and contributors who feel deeply connected to the product and its journey.

He does have interesting tweets on his twitter, which can be used as references too, if you want to build more in public. https://twitter.com/JohnONolan

Adapting to Your Startup

For startup founders considering this approach, it's crucial to identify which parts of your process could benefit most from public engagement. If you're developing an app, for instance, sharing design mockups, beta testing opportunities, or behind-the-scenes development challenges can invite valuable feedback and build anticipation. For service-oriented startups, sharing the development of your service offerings, customer success stories, or even challenges in service delivery can help in refining your value proposition.

The key is to maintain a balance between transparency and strategic privacy, ensuring that while you share valuable insights and engage with your community, you also protect your intellectual property and strategic advantages. Engagement should be authentic and provide real value to your audience, whether through insights, entertainment, or opportunities to influence the product's development.

Building in public is not just a strategy but a mindset that requires commitment to transparency, responsiveness to feedback, and a genuine desire to engage with your community. It's about weaving the narrative of your startup into the fabric of your audience's daily lives, making your success their success. Whether through blog posts, social media, or live streams, each interaction is an opportunity to solidify relationships, gather invaluable insights, and steer your startup towards greater success.

For startups embarking on this journey, consider how you can integrate public building into your strategy from day one. It's an approach that not only enriches your product but also fosters a loyal community around your brand, setting a strong foundation for sustainable growth.